Still have some questions? We’ve got you covered

Everything you share with us is confidential. We fully respect your privacy, and all information viewed or shared during sessions will be held to the utmost confidentiality. We have a confidentiality clause in our Service Agreement as well.

When you first reach out to us, we will ask you a series of questions to get to know you and the type of digital organizing you are looking for help with. Whether it be with your email, digital documents, contacts, calendar, notes, passwords, website bookmarks, files, apps or more.

We will then schedule a free digital consultation (30 – 45 minutes) with you to discuss your goals, challenges and come up with an action plan. We will suggest our most cost-effective pricing option for your project.

Once you chose a plan, you will sign and make your first payment directly through our site. Once completed, you will receive an email with a link to schedule your kickoff session with a Digital Organizer and Productivity Specialist.

At your kickoff session, the Digital Organizer will meet with you virtually via Zoom and request screen share and remote control. Both you and the Digital Organizer will have control, but your control will always override our control.

Yes, although we may be able to do a lot of the work without needing you at every session, we will never make a decision without you. We ask you to be present when we need your input, especially for a portion of the first session.

No, we are not an IT company. It is natural to come across IT issues when we are working on your digital organizing projects since we know how things should work and when they are not working properly. If you do not have an IT contact, we can refer you to an IT company to resolve the issue for you. We are not liable for any IT issues that arise when we are organizing your digital life.

We only organize information and help set up processes for your information. We do not create, edit, troubleshoot or delete IT software code or hardware.

Out of respect, we ask that you give us at least a minimum of 48-hour notice, or you will be charged for the amount of time that you scheduled (hours will be deducted or card on file will be billed depending on if you have hours left).

Our plans are effective the entire billing period and automatically renew each billing period until you give a full calendar month (30+ days) written notice to contact@beorganizing.com that you would like to discontinue or pause before your next renewal date. Ie: if your set to renew in June and you want to stop the auto-renewal, we need written notice before May 1st.

How long will it take to finish digital organizing?

Organizing is a practice that must be maintained so it is never “finished”.  Every digital space and every person we work with is different. So the time it takes for you to see progress depends on how quickly you are to make decisions and how much you are involved. Therefore, the amount of time ranges greatly person to person. Know that when you work with us we always work as efficiently as possible.

Is everything confidential?

Everything you share with us is confidential. We fully respect your privacy, and all information viewed or shared during sessions will be held to the utmost confidentiality. We have a confidentiality clause in our Service Agreement as well.

Is there a minimum time requirement for a session?

Yes, we require a minimum 1-hour session. This allows time for ample progress.

Can you work on my digital organizing project without me?

Yes, although we may be able to do a lot of the work without needing you at every session, we will never make a decision without you. We ask you to be present when we need your input, especially for a portion of the first session.

Can you fix my syncing not working and other IT issues?

No, we are not an IT company. It is natural to come across IT issues when we are working on your digital organizing projects since we know how things should work and when they are not working properly. If you do not have an IT contact, we can refer you to an IT company to resolve the issue for you. We are not liable for any IT issues that arise when we are organizing your digital life.

We only organize information and help set up processes for your information. We do not create, edit, troubleshoot or delete IT software code or hardware.

What is your process?

When you first reach out to us, we will ask you a series of questions to get to know you and the type of digital organizing you are looking for help with. Whether it be with your email, digital documents, photos, contacts, calendar, notes, passwords, website bookmarks, files, apps or more.

We will then schedule a free digital consultation (30 – 45 minutes) with you to discuss your goals, challenges and come up with an action plan. We will suggest our most cost-effective pricing option for your project.

If you sign up for the DIY + Simplify Group Membership, you will receive a link to sign up (you can also find on our site the direct link to join) and you will get an email with information you need to know and access to the portal with information for the group sessions, including previous recordings.

If you decide to sign up for the Be VIP membership plan you will receive an email with the digital Service Agreement for your review and signature. Once signed you will also make your first month’s payment and receive a link to schedule you first session with a Digital Organizer and Productivity Specialist.

At your first organizing session, the Digital Organizer will meet with you virtually via Zoom and request screen share and remote control. Both you and the Digital Organizer will have control, but your control will always override our control.

Do you have a cancellation policy for your sessions?

Out of respect, we ask that you give us at least a minimum of 48-hour notice, or you will be charged for the amount of time that you scheduled (hours will be deducted or card on file will be billed depending on if you have hours left).

What is the policy for canceling my plan?

Our plans are effective the entire billing period and automatically renew each billing period until you give a full calendar month (30+ days) written notice to contact@beorganizing.com that you would like to discontinue or pause before your next renewal date. Ie: if your set to renew in June and you want to stop the auto-renewal, we need written notice before May 1st.

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